FAQs

What makes London Paw Galore different from other pet stores?

At London Paw Galore, we are dedicated to providing a personalized and delightful shopping experience for both dogs and their human companions. Our hampers are thoughtfully curated, filled with high-quality, dog-friendly products that promote health, happiness, and playfulness. We take pride in our attention to detail and commitment to customer satisfaction, ensuring that every tail wags with joy.

Can I customize a dog hamper for my furry friend?

Absolutely! We offer a custom hampers where you can tailor a unique gift for your beloved pooch. Simply email your request to info@londonpawgalore.com or send us a DM on our instagram and chose from our wide range of treats, toys, and accessories to create a hamper perfectly suited to your dog's preferences and needs.

Do you offer international shipping?

At the moment, we are proud to serve customers within the United Kingdom. However, we are actively working on expanding our shipping options, so stay tuned for updates on international shipping.

How long does shipping take?

Once you place an order, we strive to process and ship it as quickly as possible. Standard shipping within the UK usually takes 3-5 business days. However, tracked express shipping will take 2-3 business days. For more information on shipping times and options, please refer to our Shipping and Returns page.

How can I contact your customer service team?

We're here to assist you! You can reach our friendly customer service representatives through our Contact Us page. Whether you have questions about our products or need help with an order, we're always happy to help.

Is it possible to purchase more than one hamper per order?

Absolutely! You have the option to purchase up to as many hampers as you wish to per order. If you wish to order more than one hampers, kindly proceed with your order as usual, and we will contact you regarding any potential extra delivery fees.